Prime Thermal designed, built, and installed the refrigeration systems for Duck Island Ice Cream’s main factory in Hamilton, forming the foundation of a strong ongoing relationship.

In 2021, we delivered a new freezer facility in Hamilton East, comprising:
• A 145m² freezer for storage
• Walk-in freezers and chillers
• A blast freezer for production
Prime Thermal sized, supplied, installed, and commissioned all refrigeration plant, including a central control panel with online access, room alarms, lock-in alarms and automated dial-out alerts for added protection.

We also designed and installed a custom freezer system for Duck Island’s Hamilton East retail store, utilising the newest refrigerants coupled with electronic valves to balance low running costs with optimum performance. Prime Thermal continues to provide three-monthly maintenance across all equipment, ensuring reliability in both manufacturing and retail environments.